Asking the at-fault insurer to cover your hospital bill
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Reviewed & verified by A. Jason Velez, Esq.*
Founding Attorney, 1LAW · Last reviewed July 12, 2023
Legal Inquiry
Consumer Legal Issue
I had an accident in Alabama. I saw a doctor, I have the accident report, and I have a bill from the hospital. If I talk to the insurance company, can I just ask them for an amount to cover the bill?
Attorney Answer
You can ask — and the risk is that they say yes. A figure chosen to cover the bill you are holding today settles everything else at the same time, permanently, and the things it gives up are usually worth more than the bill.
A settlement is final. When you accept an amount and sign the release, you are not being paid for the hospital bill — you are selling the entire claim, including the parts of it you have not thought about yet. That is why the amount you name matters so much more than it feels like it should.
What a claim ordinarily includes, beyond the bill in your hand:
Treatment you have not had yet. If you are still symptomatic, still being followed up, or might need imaging, physical therapy or a specialist, that is part of the claim and is not in the bill. - Earnings you have lost, and earnings you will lose. - Out-of-pocket costs — travel to appointments, prescriptions, help you have had to pay for. - Pain and the effect on your daily life. This is the part that people leave out when they name a number, and it is frequently the largest component.
There is also a practical trap in naming the figure first. A number you propose becomes the ceiling of the negotiation. No insurer pays more than the claimant has asked for. So a figure chosen because it matches the bill does two things at once: it caps what you can recover, and it caps it at a level that by definition excludes everything in the list above.
Do not treat medical bills as the measure of the claim for another reason too. What a hospital charges, what an insurer is billed, and what is finally accepted in payment are three different numbers. Someone may also have a right to be repaid out of your settlement, which affects what actually reaches you.
Alabama is one of a handful of states that still applies contributory negligence, and it changes everything about a claim here. If the person claiming is found to have been negligent themselves, and that negligence helped cause the injury, they recover nothing — not a reduced amount, nothing. There is no apportionment and no percentage.
Two things soften that, and both matter.
It is a defense the other side has to prove. Contributory negligence is an affirmative defense, so the burden is on the defendant to establish it rather than on the claimant to disprove it. And it is not established simply by showing carelessness: the defendant generally has to show the claimant knew of the danger, appreciated it, and failed to take reasonable care anyway. Alabama's courts have said that simple heedlessness is not enough, and that it is normally a question for a jury rather than something decided as a matter of law.
And it is no defense at all to wanton conduct. Where the other party's behavior goes beyond ordinary negligence to wantonness, contributory negligence does not bar the claim. That makes how the other driver's conduct is characterized one of the most consequential questions in an Alabama case.
So settle nothing while you are still finding out what happened. In a state where partial fault defeats a claim entirely, an insurer's willingness to pay something quickly is information about their view of the risk, not a favor.
What you can do
1. Do not name a figure, and do not accept one, until your treatment is finished or your doctor can say what is still to come. 2. Keep a complete record: every bill, every appointment, every day missed from work, and every expense. 3. Ask the hospital for an itemized bill rather than a summary, and find out whether your health insurer has paid any of it. 4. Find out whether anyone has a right to be repaid out of a settlement, because that comes off what you actually receive. 5. Do not give a recorded statement about how the collision happened before taking advice. 6. Read any release before signing it and check exactly what it discharges. A release for the vehicle should not release the injury. 7. Speak to an Alabama attorney before you propose any number. Most will assess a matter like this at no cost, and the figure you name first is the one you are stuck with.
⏱ Time limits apply. Ala. Code § 6-2-38(l) gives two years: “all actions for any injury to the person or rights of another not arising from contract and not specifically enumerated in this section must be brought within two years.” Evidence goes sooner — footage is overwritten and memories fade — so the practical deadline is usually much earlier than the legal one.
An Alabama attorney can tell you quickly how the facts here line up, and most will look at a matter like this at no cost.
Cases Cited
Published decisions relevant to this issue, provided as legal background rather than advice about any particular case.
- Knight v. Alabama Power Co., 580 So. 2d 576 (Ala. 1991) — Supreme Court of Alabama
A plaintiff cannot recover in negligence where their own negligence contributed to the harm, regardless of the defendant's negligence; contributory negligence is a complete defense to negligence but not to wanton misconduct. - Lafarge North America, Inc. v. Nord, 86 So. 3d 326 (Ala. 2011) — Supreme Court of Alabama
To establish contributory negligence as a matter of law the defendant must show the plaintiff knowingly placed themselves in danger and consciously appreciated it; simple heedlessness does not suffice, and it is ordinarily a jury question.
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Frequently Asked Questions
Can you ask the at-fault insurer for a specific amount to cover medical bills?
You can, but a settlement is final and discharges the whole claim rather than the bill. A figure chosen to match a current bill therefore also settles future treatment, lost earnings, out-of-pocket costs and the effect of the injury on daily life. A number the claimant proposes also becomes the ceiling of the negotiation, since an insurer will not pay more than has been asked for.
What does a personal injury claim include besides medical bills?
Ordinarily treatment already received and treatment still to come, earnings lost and earnings that will be lost, out-of-pocket expenses such as travel and prescriptions, and pain together with the effect of the injury on daily life. The last of these is frequently the largest component and the one most often omitted when a claimant names their own figure.
Should you settle before finishing medical treatment?
Settling while treatment is continuing means valuing a claim before its extent is known, and the release is final regardless of what happens afterward. The usual approach is to wait until treatment has concluded or a doctor can state what further treatment is expected, so that what is being given up is actually known.