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The other driver's insurer says it is waiting on a second claimant: what that means for your parked-car damage in New York

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JV

Reviewed & verified by A. Jason Velez, Esq.*

Founding Attorney, 1LAW · Last reviewed February 28, 2023

Legal Inquiry

Consumer Legal Issue

I filed a claim with the insurance of a woman who hit my parked and unoccupied vehicle. The car was going so fast it crashed my car into another car. Their insurance is telling me I won't get paid until the other empty car's owner contacts them with their claim, but it's already been seven weeks without their claim. Is there a time limit? When will I get paid?

Attorney Answer

Nothing in New York law conditions payment of your property-damage claim on another car owner filing a claim of their own. The insurer's obligation runs to its own policyholder, not to you — which is why the practical answer to "when will I get paid?" usually turns on the claim you can bring against the driver herself, and on your own collision coverage, rather than on the adjuster's schedule.

When you present a claim to the striking driver's carrier, you are a third-party claimant: you have no contract with that insurer, and it has made no promise to you. Insurance Law § 3420 is the section that governs what a liability policy issued or delivered in New York must contain, and it shows where a claimant's rights against a carrier actually begin. Under § 3420(a)(2) and § 3420(b), a person who obtains a judgment against the insured, and whose judgment remains unsatisfied at the expiration of thirty days from the serving of notice of entry of that judgment on the insured and the insurer, may then maintain an action directly against the insurer for the amount of the judgment, up to the applicable policy limit. That structure is the point: the law gives a claimant a direct route to the insurer only after the claim against the insured has been reduced to a judgment. Until then the adjuster is negotiating, not performing a duty owed to you.

It also explains the delay you are being given. A single accident that damages two vehicles can present two claims against one per-accident limit, and carriers commonly want both numbers before paying either. That is a business reason, not a legal rule, and it does not require you to wait for a stranger to act. Your claim is against the driver who struck your car, and New York gives you three years to bring it: CPLR 214(4) puts "an action to recover damages for an injury to property except as provided in section 214-c" in the three-year list, measured from the date of the collision. Small-value property claims in New York are often resolved in a small claims part rather than a full action, and an attorney can tell you which forum fits the amount at stake.

The other route is your own policy. If you carry collision coverage, your own insurer pays your repair or total-loss value under your contract, subject to your deductible, and then pursues the at-fault driver's carrier itself for reimbursement — which typically returns your deductible if that effort succeeds. That path does not depend on the second car owner at all.

What you can do

1. Ask the carrier, in writing, for a specific reason the claim is not being paid and for the coverage position it is taking — a written answer is what a later dispute is built on.

2. Ask whether the delay is about the per-accident policy limit being shared between two damaged vehicles; if it is, the amount available to you, not the timing, is the real issue.

3. Open a claim under your own collision coverage if you carry it, and give your insurer the police report, photographs and the estimate.

4. Keep every repair estimate, storage or rental invoice, and photograph of both vehicles, along with a dated log of each call and the adjuster's name.

5. Ask a New York attorney whether the amount in dispute belongs in a small claims part or an ordinary action against the driver, and what proof of value that forum expects.

⏱ Time limits apply. A claim for damage to your vehicle runs under CPLR 214(4), the three-year period for an action to recover damages for an injury to property, measured from the date of the accident — not from the day the insurer answers you. Your own policy separately imposes contractual notice and suit deadlines that can be far shorter than three years and are found in the policy itself, not in a statute. Which of these controls your situation depends on facts this page does not have. Have a New York attorney review your policy and the accident date before the delay makes the choice for you.

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Courts & Legal Aid in New York

Frequently Asked Questions

Can I sue the other driver's insurance company directly in New York?

Generally not at the outset. Insurance Law § 3420(a)(2) and § 3420(b) give an injured claimant a direct action against a liability insurer only after obtaining a judgment against the insured that remains unsatisfied at the expiration of thirty days from the serving of notice of entry of the judgment, and then only for the amount of the judgment up to the policy's applicable limit. Before that point the claim is against the person who caused the damage; the insurer is negotiating on that person's behalf. A New York attorney can tell you whether any narrower direct-action provision fits your facts.

How long do I have to sue over damage to my car in New York?

CPLR 214 lists actions that must be commenced within three years, and subdivision (4) covers an action to recover damages for an injury to property, except as provided in section 214-c. The three years run from the date of the accident, not from the date an insurer refuses to pay. A separate and often much shorter deadline can appear in your own insurance policy as a contractual suit-limitation clause, so the policy has to be read alongside the statute.

Does another person's claim have to be settled before mine is paid in New York?

No statute makes one claimant wait for another. What can genuinely limit payment is the policy's per-accident limit: when one accident damages more than one vehicle, the available coverage may have to be divided, and a carrier may not want to pay one claim before it knows the size of the other. That is a coverage question, not a legal precondition, and a claimant who does not want to wait can pursue the at-fault driver directly or claim under their own collision coverage.

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