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First Steps After Being Injured in a Car Accident

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JV

Reviewed & verified by A. Jason Velez, Esq.*

Founding Attorney, 1LAW · Last reviewed July 31, 2023

Legal Inquiry

Consumer Legal Issue

I am injured in an accident. What is my next step?

Attorney Answer

Your next step is medical and documentary, not legal. Get properly evaluated, tell your own insurer, and preserve the record of how the crash happened. Those three things protect a claim whatever it later turns out to be worth, and they get harder to do every week you wait.

Here is the framework the rest of it sits in. Cal. Civ. Code § 1714(a) provides: "Everyone is responsible, not only for the result of his or her willful acts, but also for an injury occasioned to another by his or her want of ordinary care or skill in the management of his or her property or person, except so far as the latter has, willfully or by want of ordinary care, brought the injury upon himself or herself." California is a fault state: whoever failed to use ordinary care pays for the harm that follows. Cal. Civ. Code § 3333 then measures that as the amount which will compensate for all the detriment proximately caused, whether or not it could have been anticipated — treatment, lost earnings, and the other losses you can prove.

If you are worried that some of this was your fault, know that California uses pure comparative fault. Your share reduces what you recover in proportion to it, and it does not bar the claim, even when your share is the larger one. The California Supreme Court applied and reaffirmed that system in Daly v. General Motors Corp., 20 Cal. 3d 725 (1978). This is why it is a mistake to decide you have no claim before anyone has looked at the facts.

Two practical points about insurance. For a crash in 2023, the minimum liability coverage a California driver was required to carry under Cal. Veh. Code § 16056(a) was $15,000 for one person's injuries, $30,000 per accident and $5,000 for property damage — those minimums rose to $30,000, $60,000 and $15,000 only for accidents on or after January 1, 2025. Minimum limits run out quickly against a real injury, which is why your own policy matters: Cal. Ins. Code § 11580.2(a)(1) requires that bodily injury liability policies issued in California include uninsured motorist coverage unless it has been deleted in the manner the statute allows. Check whether yours has it.

Insurers also work to deadlines. Under Cal. Code Regs. tit. 10, § 2695.5(e), an insurer must acknowledge a claim, provide the necessary forms and assistance, and begin any necessary investigation within fifteen calendar days of notice. Under § 2695.7(b) it must accept or deny the claim, in whole or in part, within forty calendar days of receiving proof of claim, and under § 2695.7(h) it must tender payment within thirty calendar days of accepting it.

What you can do

1. Get examined now, even if you felt able to walk away. Neck, back and head symptoms commonly surface days later, and a gap in treatment becomes an argument that nothing was wrong.

2. Report the crash to your own insurer promptly. Most policies require it, and late notice creates a problem of its own.

3. Get the police report number, and request a copy once it is available.

4. Preserve the record: photographs of both vehicles, the scene and your visible injuries; the other driver's insurance and contact details; and the names of any witnesses.

5. Keep a file of every bill, receipt, and day of missed work.

6. Speak with a local attorney before you give a recorded statement to the other driver's insurer, and before you sign any release or accept any early payment.

Most lawyers offer a brief initial call at no cost, and a few minutes on your specific facts is worth more than any general guidance, including this page.

⏱ Time limits apply. An injury claim in California runs on Cal. Code Civ. Proc. § 335.1: "Within two years: An action for assault, battery, or injury to, or for the death of, an individual caused by the wrongful act or neglect of another." A claim for damage to your vehicle gets the longer three years of Cal. Code Civ. Proc. § 338(c)(1) — people miss the shorter one. And if a city, county, state or transit vehicle was involved, Cal. Gov't Code § 911.2(a) generally requires a written claim within six months of accrual. When each period started depends on your facts, so have a local attorney check the dates rather than counting them yourself. Separate from any claim deadline, California requires a driver involved in the crash to report it to the DMV on form SR-1 within 10 days when anyone is hurt — or when any one person's property damage exceeds $1,000 — regardless of fault, and whether or not police attended (Cal. Veh. Code § 16000(a)). If that report was never filed, raise it with your lawyer or the DMV now, because an unfiled report can lead to license suspension.

Cases Cited

Published decisions relevant to this issue, provided as legal background rather than advice about any particular case.

  • Daly v. General Motors Corp., 20 Cal. 3d 725 (1978) — California Supreme Court
    The Supreme Court reaffirming and applying pure comparative negligence — a share of fault reduces recovery in proportion rather than barring it. Cited because § 1714(a)'s text does not state the reduced-in-proportion rule, and a reader with no fault facts needs to know that partial blame is not a reason to give up the claim.

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Courts & Legal Aid in California

Frequently Asked Questions

What should someone do first after being injured in a car accident in California?

Get medically evaluated, notify their own insurer, and preserve the evidence of how the crash happened — the police report number, photographs of the vehicles and scene, the other driver's information, and any witness names. Keeping every bill and record of missed work matters too, because Cal. Civ. Code § 3333 measures damages as the amount that will compensate for all the detriment proximately caused, and that has to be proved rather than estimated. Before giving a recorded statement to the other driver's insurer or signing any release, it is worth a call to a local attorney.

Does being partly at fault stop an injured driver from recovering in California?

No. California applies pure comparative fault: an injured person's own share of the fault reduces the recovery in proportion to that share, and does not bar it, even where the share is more than half. Cal. Civ. Code § 1714(a) is the statutory root — responsibility for an injury occasioned by a want of ordinary care, except so far as the injured person by want of ordinary care brought the injury on themselves — and the California Supreme Court applied and reaffirmed the pure comparative system in Daly v. General Motors Corp., 20 Cal. 3d 725 (1978).

How quickly does a California insurer have to respond to an accident claim?

The Fair Claims Settlement Practices regulations set the clock. Under Cal. Code Regs. tit. 10, § 2695.5(e), an insurer must, within fifteen calendar days of receiving notice of claim, acknowledge it, provide the necessary forms, instructions and reasonable assistance, and begin any necessary investigation. Under § 2695.7(b) it must accept or deny the claim, in whole or in part, within forty calendar days of receiving proof of claim; if it needs longer, § 2695.7(c)(1) requires written notice within that window and an update every thirty calendar days. Once a claim is accepted, § 2695.7(h) requires payment within thirty calendar days. A denial must also tell the claimant they may have the matter reviewed by the California Department of Insurance.

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