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Insurer Conditioning Payment on Accepting Partial Fault

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JV

Reviewed & verified by A. Jason Velez, Esq.*

Founding Attorney, 1LAW · Last reviewed November 28, 2022

Legal Inquiry

Consumer Legal Issue

Accident date 10/20/2021. The other's insurance refuses to release the property settlement until I agree to 10% at fault. I refuse to agree to that since I was NOT at fault.

Attorney Answer

You do not have to sign their fault number, and refusing does not forfeit your claim. But understand what the standoff actually is: the other driver's insurer works for the other driver, and it can hold its money while it disputes fault. Your leverage is elsewhere. There are usually faster routes to a repaired car than winning this argument.

Two points about who owes you what. An adjuster for the other driver's carrier owes its duties to its own insured, not to you. You are a third-party claimant, and until fault is agreed or decided, that carrier is entitled to take a position you think is wrong. Your claim is really against the driver; their insurance is just who pays it.

Then there is the fault percentage itself. Even if a 10% share were eventually assigned to you, it would not have destroyed your claim. For accidents before March 24, 2023, Fla. Stat. § 768.81(2) provided that contributory fault chargeable to the claimant "diminishes proportionately the amount awarded as economic and noneconomic damages for an injury attributable to the claimant's contributory fault, but does not bar recovery." A percentage reduced the award proportionately and barred nothing. The Legislature changed that rule in 2023 for later accidents, and which version governs a particular crash is a lawyer's question. That is worth knowing for a practical reason: a 10% offer is a discount being asked of you, not a threat to the claim, so the decision is a business one about a number rather than a matter of principle you must win.

Be careful about what you sign either way. A property-damage release and a release of all claims are different documents. Do not sign anything that resolves injury claims in order to free up a check for the car, and read the whole page before signing.

About insurer conduct. Florida's civil remedy statute, Fla. Stat. § 624.155, is the route for claims about how an insurer handled a claim, and subsection (3)(a) provides: "As a condition precedent to bringing an action under this section, the department and the authorized insurer must have been given 60 days' written notice of the violation." A third-party claimant's rights under that section are narrower than an insured's, and filing that notice is a legal decision with consequences — it is not a form to send in frustration. Talk to a Florida attorney before going that way. Note also that Florida's 60-day property-insurance payment clock applies to homeowners-type property policies, not to an auto claim, so do not expect that deadline to help here.

The practical routes are usually better. If you carry collision coverage, your own insurer can repair the car now and pursue the other carrier itself, and it will generally seek your deductible back for you as part of that. If you do not, a property-damage claim against the driver personally is a small, self-contained case that Florida's county court and small claims track are designed for — but whether to file, where, and for how much is a choice to make with a lawyer.

What you can do

1. Ask the adjuster in writing for the specific basis of the 10% figure, and for a copy of any statement or report they are relying on.

2. Put every offer, denial, and condition in writing. Follow up phone calls with a short email confirming what was said.

3. Get the crash report. Under § 316.066(2)(b) a report held by an agency may be released immediately to the parties involved and their insurers, on the identification and sworn statement described in § 316.066(2)(d).

4. Open a claim with your own insurer under any collision coverage you have, and let it pursue reimbursement.

5. Do not sign a general release to obtain a property-damage payment.

6. Get two written repair estimates so the amount in dispute is documented and not just asserted.

7. Ask a Florida attorney whether a civil remedy notice or a direct suit against the driver fits your situation before doing either.

Most lawyers offer a brief initial call at no cost, and a few minutes on your specific facts is worth more than any general guidance, including this page.

⏱ Time limits apply. For negligence claims arising before March 24, 2023, the former four-year period under the earlier text of § 95.11 applied; a 2023 law changed both that deadline and Florida's shared-fault rule for later accidents, and § 95.11(5)(a) now sets two years. A claim under § 624.155 has its own 60-day written notice condition before suit. Your own policy carries shorter notice deadlines still. Which period governs your claim, and from when, depends on your facts and should be checked by a Florida attorney. This page does not calculate any date.

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Courts & Legal Aid in Florida

Frequently Asked Questions

Can the other driver's insurer refuse to pay until you accept part of the fault?

In practice, yes. A liability insurer owes its duties to its own insured, not to the person making a claim against it, and while fault is genuinely disputed it can withhold payment and propose a split. What it cannot do is make its position binding on you: a claimant who does not agree keeps the right to pursue the driver, and the fault percentage is then decided in the claim or, if it comes to it, by a court. Claimants who do not want to negotiate over a disputed percentage often use their own collision coverage instead and let the two insurers argue.

If you are assigned part of the fault in Florida, do you lose your claim?

It depends on when the accident happened. For accidents before March 24, 2023, Fla. Stat. § 768.81(2) provided that contributory fault chargeable to the claimant "diminishes proportionately the amount awarded as economic and noneconomic damages for an injury attributable to the claimant's contributory fault, but does not bar recovery." A share of fault reduced the award and barred nothing, at any percentage. A 2023 law changed the rule for accidents after that date. Because the answer turns on the accident date and on how that change applies, it is a question for a Florida attorney with the date in hand.

What is a civil remedy notice in Florida?

It is the statutory precondition to suing an insurer over how it handled a claim. Fla. Stat. § 624.155(3)(a) provides: "As a condition precedent to bringing an action under this section, the department and the authorized insurer must have been given 60 days' written notice of the violation." That window gives the insurer a chance to cure. A third-party claimant's rights under the section are narrower than a policyholder's, and the notice has content requirements and strategic consequences. It is a step to take on legal advice, not a complaint form to fire off during a disagreement over a repair estimate.

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