1LAW Logo

Disputing Denied Treatment and an Impairment Rating in Texas Workers' Compensation

Start a free AI-assisted chat and connect with an experienced Texas attorney, with no obligation.

JV

Reviewed & verified by A. Jason Velez, Esq.*

Founding Attorney, 1LAW · Last reviewed July 8, 2021

Legal Inquiry

Consumer Legal Issue

I got hurt at work. A heavy door slammed on my head and the metal handle hit my neck. I was on all fours when it happened. When they picked me up, I felt my whole spine shattered all the way to my tailbone. They didn't call 911 or anything. Instead they made me drive to my house, then they called me and told me to go to the ER. My husband took me. Then they put me on workers' comp. Because of the virus they said to stay away from the hospital. I was in a lot of pain, only with pain meds. Then workers' comp couldn't find a doctor; it took them forever to get a doctor. Workers' comp denied every treatment. They didn't do anything to me. My whole body hurts. Doctors say it's my spinal cord. And the impairment rating doctor said I was well, so they sent me a document asking if I wanted to dispute it or not. But I had talked to workers' comp to ask them a question, and the adjuster said no matter what I did they were not charging anything. I was so angry that I signed the document. I was crying that they were going to leave me like this, so I signed it. I marked that I wasn't disputing it. I don't know why I did that. I was angry. Can I do something?

Attorney Answer

Yes, there is very likely something you can still do — but the deadlines to challenge a treatment denial or an impairment rating in the Texas workers' compensation system are measured in days, and the form you signed makes this a matter for a Texas workers' compensation attorney now rather than a letter you write yourself.

Start with where the law puts you. Tex. Lab. Code § 408.001(a) makes recovery of workers' compensation benefits the exclusive remedy of a covered employee against the employer for a work-related injury. That is why your fight is with the insurance carrier inside the state system, not an ordinary injury lawsuit against the employer. Section 408.001(b) preserves exemplary damages for a surviving spouse or heirs where a death was caused by the employer's intentional act or gross negligence — the narrow exception, and not your situation. One thing worth confirming: Texas lets an employer carry no coverage at all, and a non-subscribing employer sits outside § 408.001 entirely, with different rules.

The statute states the two deadlines that open a claim. Section 409.001(a) requires an employee, or a person acting on the employee's behalf, to notify the employer of an injury not later than the 30th day after the date the injury occurs. Section 409.003 requires the employee, or a person acting for the employee, to file a claim for compensation with the division not later than one year after the date the injury occurred. Those are behind you — your claim was accepted and a carrier was assigning doctors — but they show you the shape of this system. It runs on short clocks, and the clocks for contesting a denial or a rating are shorter still.

Now the honest limit of what a page can tell you. The machinery for disputing denied treatment and for challenging an impairment rating — medical dispute review, a designated-doctor examination, and the benefit review conference and contested case hearing that follow — is set out in parts of the Labor Code and the division's rules, and each step carries its own short deadline. The same is true of the document you signed. Marking that you did not dispute the rating is a real step with real consequences, but signing it is not automatically the end of the road; whether anything remains open depends on the exact form, the date on it, what you were told, and how far the rating has since become final. That is a question for someone who can read the actual paper.

What you can do

1. Call the Texas Department of Insurance, Division of Workers' Compensation, and ask what dispute options are still open on your claim number and what deadline attaches to each. This costs nothing and you can do it today.

2. Ask the carrier in writing for a complete copy of your claim file, and ask each treating provider for your complete medical records and itemized bills.

3. Keep the impairment-rating report, every treatment denial letter, and the form you signed exactly as they are. Do not throw anything out and do not write on the originals.

4. Note two dates and keep them together: the date of the impairment-rating report and the date you signed the form. Those dates drive every deadline a lawyer will check.

5. Ask a Texas workers' compensation attorney about setting aside or working around the form you signed, about requesting a designated-doctor examination, and about disputing the denied treatment. Many handle these on a fee the division approves rather than money up front.

6. If your employer cuts your hours, pay or duties after this claim, tell your attorney. Tex. Lab. Code § 451.001 prohibits discharging or otherwise discriminating against an employee for filing a workers' compensation claim in good faith, hiring a lawyer for it, or taking part in a proceeding under the act.

*Most lawyers offer a brief initial call at no cost, and a few minutes on your specific facts — the date on the rating report, the form you signed, and what treatment was refused — is worth more than any general guidance, including this page.*

⏱ Time limits apply. Tex. Lab. Code § 409.001(a) sets 30 days to give the employer notice of an injury and § 409.003 sets one year to file the claim with the division. The deadlines for disputing a treatment denial or an impairment rating are separate and much shorter, and this page will not name a date for you. Which of them is still live on your claim depends on your facts, so put them in front of a Texas workers' compensation attorney rather than counting from a page like this.

*Attorney review is supported by AI-assisted drafting and legal research algorithms. Use of this Chat does not create an attorney-client relationship.

By using this service you agree to our Terms of Use and our Privacy Policy.

Courts & Legal Aid in Texas

Frequently Asked Questions

Can an injured worker in Texas dispute a workers' compensation impairment rating?

Yes. The Texas workers' compensation system has a dispute process that includes medical dispute review, a designated-doctor examination, and benefit review conferences and contested case hearings run by the Division of Workers' Compensation. Each step has its own deadline, and those deadlines are short. A worker who wants to challenge a rating should contact the division and a Texas workers' compensation attorney promptly rather than waiting to see what the carrier does.

Is workers' compensation the only claim an injured Texas employee has against an employer?

Usually. Tex. Lab. Code § 408.001(a) makes workers' compensation benefits the exclusive remedy of a covered employee, or a legal beneficiary, against the employer for a work-related injury or death. Section 408.001(b) preserves exemplary damages for a surviving spouse or heirs where a death was caused by the employer's intentional act or gross negligence. Texas also allows employers to carry no coverage at all, and an employee of a non-subscribing employer is outside the exclusive remedy.

What are the notice and filing deadlines for a Texas workers' compensation claim?

Tex. Lab. Code § 409.001(a) requires an employee, or a person acting on the employee's behalf, to notify the employer of an injury not later than the 30th day after the date the injury occurs. Tex. Lab. Code § 409.003 requires a claim for compensation to be filed with the division not later than one year after the date the injury occurred. Related sections can relieve the carrier of liability when those deadlines are missed, subject to exceptions such as the employer's actual knowledge or good cause.

Privacy Policy Terms of Use Your Privacy Choices