Repeated Lawyer Turnover and a Shrinking Settlement Offer
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Reviewed & verified by A. Jason Velez, Esq.*
Founding Attorney, 1LAW · Last reviewed November 2023
Legal Inquiry
Consumer Legal Issue
I am now on my fourth lawyer at the firm handling my accident case. The first lawyer seemed great, with excellent communication, and handled my case for about the first 6 months. One day I was called by another lawyer notifying me that my first lawyer had been promoted internally and had his case load reassigned. This second lawyer handled my case for about 4-6 months. This lawyer received my first and only offer from the insurance adjuster. He called me and verbally informed me of the details, which I can't seem to remember the exact numbers, but I swear I remember him telling me my cut would be about $16k-$18k. I was not impressed by that number, as my lost wages from doctor appointments alone was $12k, and I still have a $9k ER bill from the hospital because they don't negotiate with lawyers. So the number I'm looking for at this point is $25k. The lawyer informed me that he was confident we could get a higher settlement if I supplied the info for my lost wages, so I filled out a lost wages form that he sent me and provided a paystub to verify the average dollars per day. I sent him this info and didn't hear back for months. I was then called by a third lawyer notifying me that the second lawyer had left the firm and he was now in charge of my case. He reviewed my case and said it should be wrapped up soon. I asked him about an update on a counter-offer, to which he said none of the lost wages info I gave the second lawyer was in my file, so I supplied him with the info as well. I didn't hear back for months. Then, about 2-3 months ago, he calls me notifying me that he is leaving the firm, and tells me a new lawyer will be calling me soon to notify me of this change of hands again. Now I am with my fourth lawyer in the span of about 17 months (hired them 1-1.5 months after the accident). As soon as this new lawyer called me, I walked him through all of the details of the case and updates that the previous lawyers had given me, and asked if a counter-offer had arrived from the adjuster yet. He said he had no info on my lost wages, so I send the info to a lawyer at the firm for the third time. He started telling me all the same things the second and third did, like "It's almost done" and "We're just waiting on the adjuster to get back to us." A couple months go by with no news. I called them and told them I wanted to accept the first offer if they can't get a new offer including lost wages within 2 weeks. This finally gets back to me yesterday, only to tell me that the adjuster now wants a doctor's note saying I was cleared to miss work those days for the appointments, and a lot more paystubs from that time period proving average dollars per day. I explain my sentiment regarding all the delays and ask for a breakdown of the current offer, to which he states that my cut will only be $13k. I asked him for a written copy of the breakdown, which he was the first of three lawyers to actually provide for me after I requested one, probably only because he knows I'll sign it since I'm so fed up at this point. I knew I shouldn't have expressed that sentiment to them, but this whole process has been extremely annoying and cumbersome, and it feels intentional on the firm's part to achieve the result that I am currently experiencing. A few questions for the pros out there: Are the lawyers intentionally delaying my case to get to the 2-year automatic filing point so their cut increases? (At least maybe these last 2?) Should I spend more time and effort fighting for these lost wages and risk hitting the 2-year automatic filing date? Why is my new estimated cut about $5k lower than what one of the previous lawyers told me? Is this fourth lawyer just trying to get a bigger cut for himself because I've vigorously expressed my displeasure with the handling of my case and the desire for it to be done? Probably.
Attorney Answer
There is no "automatic filing date" in Texas law. There is a suit deadline, and there is a fee agreement that may change your lawyer's percentage once suit is filed — two different documents, and you are entitled to see both.
Start with the deadline, because it is the one thing here that cannot be undone. Tex. Civ. Prac. & Rem. Code § 16.003(a) requires suit for personal injury to be brought not later than two years after the day the cause of action accrues. That is not a milestone that changes anyone's cut; it is the day the claim is generally gone if no suit has been filed. Read that way, your instinct is upside down. A firm has no incentive to drift toward that date — drifting past it is the single worst outcome a personal-injury firm can produce for itself.
The percentage step-up you are describing is a term in your contingency fee contract, not a rule of law. Many such contracts set one fee before suit is filed and a higher one after. Whether yours does, and what triggers it, is answered by reading the agreement you signed. Get it out and read it today; if you do not have a copy, ask for one in writing.
Why your estimated share fell is a separate question with an ordinary answer. What you take home is the gross settlement minus the fee, minus case expenses, minus medical bills, liens, and balances that have to be paid from the recovery. Those numbers move as bills and records come in. That does not make the drop acceptable — it makes it something you are entitled to see itemized, in writing, line by line, before you sign anything.
One expectation worth resetting. Texas's insurance-claim protections mostly do not reach you here. Tex. Ins. Code § 542.051(2) limits the prompt-payment rules to first-party claims made by an insured, policyholder, or named beneficiary, and Tex. Ins. Code § 541.060(b) says the unfair-settlement-practice provisions give no cause of action to a third party asserting claims against a person covered under a liability policy. A slow adjuster on the other side is not something a statute will fix for you.
A lawyer's duties to keep a client reasonably informed, and the process for a client who believes those duties were not met, come from the professional conduct rules and the State Bar's own procedures rather than from any statute quoted above. The State Bar of Texas takes grievances from clients and runs a fee-dispute resolution process; both are open to you and neither requires a lawsuit.
What you can do
1. Read your fee agreement, specifically the fee percentage, what changes it, and what happens to the fee if you change lawyers.
2. Ask for a written, itemized settlement statement: gross offer, fee, each expense, each medical bill or lien, and your net. Ask in writing and keep the request.
3. Ask, in writing, for a copy of your complete file, including the lost-wage documents you have now sent three times.
4. Ask directly, in writing, whether suit has been filed and, if not, what the firm's plan and internal deadline are. Get the answer in writing.
5. If you want another view, take that file to a second Texas personal-injury lawyer for a free evaluation before you accept anything.
6. If you believe the firm has mishandled your case or your fee, you can file a grievance with the State Bar of Texas and ask about its fee-dispute resolution program.
Most lawyers offer a brief initial call at no cost, and a few minutes on your specific facts is worth more than any general guidance, including this page.
⏱ Time limits apply. Tex. Civ. Prac. & Rem. Code § 16.003(a) gives two years from the day the claim accrues to bring suit for personal injury. When that day falls in your case depends on your facts, and no one should be estimating it from a web page — including this one. Ask your current lawyer in writing to confirm the date in your file, and if the answer is vague, have another Texas attorney review it immediately.
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Frequently Asked Questions
Is there an "automatic filing date" in a Texas injury case?
No. What exists is a limitations deadline. Tex. Civ. Prac. & Rem. Code § 16.003(a) requires suit for personal injury to be brought not later than two years after the day the cause of action accrues, and a claim not filed by then is generally lost. Any change in a lawyer's fee percentage when suit is filed comes from the contingency fee contract, not from that statute.
Why can a client's net share of a settlement be lower than an earlier estimate?
The net is the gross settlement minus the attorney's fee, minus case expenses, minus medical bills, liens, and balances payable from the recovery. Those figures change as records and bills arrive, so an early verbal estimate is not a commitment. A client is entitled to a written, itemized settlement statement showing each deduction before signing anything.
What can a client do about a lawyer who does not communicate?
A client may request the case file and a written accounting, may consult another lawyer for a second opinion, and may change lawyers, though a discharged lawyer may still claim a share of any recovery under the fee agreement. Complaints about a lawyer's conduct go to the State Bar of Texas through its grievance process, and fee disagreements can go to its fee-dispute resolution program. Neither requires filing a lawsuit.